Call us now on: 01773 860001

Integrated Management System

Customer Survey

ECS considers direct customer feedback , positive or negative , as one of the single greatest mechanisms for improving our service delivery levels. Thankyou for taking the time to consider giving us your feedback , completing all or any of the questions below will be very valuable to our organisation

Client:
Name:
Site name or Contract
Tel. No.:

1=poor 2=below average 3=average 4=above average 5=excellent

Are you satisfied with the quality of work?
Comments:
Score: 1 2 3 4 5
Was it carried out in a safe and proper manner?
Comments:
Score: 1 2 3 4 5
Was the project completed to the agreed timescales, or your satisfaction?
Comments:
Score: 1 2 3 4 5
Were the environmental impacts of the project managed to your satisfaction?
Comments:
Score: 1 2 3 4 5
Was the level and accuracy of communication sufficient for your needs?
Comments:
Score: 1 2 3 4 5
Were invoices or claims accurate?
Comments:
Score: 1 2 3 4 5
How do we compare with our competitors?
Comments:
Score: 1 2 3 4 5
Could we do anything to improve our services?
Comments:

Home

Utility Engineering

Fabrication Services

Water Control Engineering

Archimedes Screw Pumps

Flow Control Products

Tel 01773 860001 | Fax/answerphone 01773 810003 | email info@ecsengineeringservices.com